Student Portal & Gamification

Products Used
Sales Cloud
MCAE (Pardot)
Form Assembly
Experience Cloud
Nonprofit Cloud
Client
Students For Liberty
Since
2016
Location
Arlington, VA
I highly recommend Maintask. They are skilled professionals who know a ton about Salesforce, fundraising, websites, and how to make it all work together.
Dr. Wolf von Laer
Chief Executive Officer
Client Profile
Students For Liberty (SFL) is a global network supporting student volunteers to become future leaders for liberty. With a mission to educate, develop, and empower students, SFL needed a robust system to collect and manage data from thousands of student volunteers across the world.
Challenge

SFL faced significant challenges in collecting and managing hundreds of thousands of student data points, as well as monitoring their extensive array of local events and activities. These hurdles limited its ability to effectively track progress, evaluate program impact, and engage students in the process.

Solution

Maintask implemented a customized Salesforce instance running NPSP, providing SFL with a holistic solution that integrated fundraising and program management. Leveraging Experience Cloud, Maintask extended SFL’s core Salesforce org to empower students through an engaging gamification system. This innovative approach allowed students to log in, submit data, view real-time progress, and engage with their peers through leaderboards.

Results

SFL witnessed a significant improvement in data collection efficiency and accuracy. With Experience Cloud, students were now actively engaged, providing valuable insights into their local events and activities. The gamification system fostered friendly competition, motivating students to participate and contribute more. Through these enhancements, SFL experienced enhanced program management, increased student engagement, and improved reporting capabilities. The new system allowed SFL to grow from:

  • 750 volunteers to close to 4000 volunteers a year
  • 11,000 attendees to more than 600,000 offline and online participants a year
  • A yearly budget of $3,000,000 to $7,000,000

More Case Studies.

Salesforce Implementation for Human Rights Foundation

The Human Rights Foundation faced challenges with manual processes in donor management, grant tracking, and fundraising operations. Maintask implemented Salesforce NPSP, migrating donor data, automating workflows, and enhancing reporting capabilities. The solution streamlined operations, improved donor engagement, and enabled HRF to scale its impact globally.

Hypercare & Salesforce Optimization

GemOne faced data inconsistencies, invoicing errors, and technical issues in their Salesforce setup. Maintask delivered hypercare support, stabilizing their systems, optimizing Sales Cloud, CPQ and Billing, and fixing inventory inaccuracies in Certinia. Tailored training for global teams improved tool adoption while streamlined invoicing enhanced cash flow. Maintask resolved critical issues within budget, restoring stability and enabling growth.

Greenfield Salesforce Implementation

The Woman’s Club of Minneapolis needed a complete Salesforce setup. Maintask implemented Salesforce CRM with NPSP, migrated data, and integrated systems like MCAE (Pardot), Office 365, and Wix. The solution streamlined membership and donor management, enhanced marketing automation, and improved operational efficiency, empowering the club to manage its growing initiatives effectively.

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